Offline address book in exchange 2016 not updating

It covers only Outlook 2011 (which may have the same behavior as Outlook 2016, but the data caches certainly live in different locations) I tried to flush caches what I think is the correct location for Outlook 2016: ~/Library/Containers/com.microsoft. Outlook/ However, Im not sure if this where the GAL directory settings live. I expect it's a bit more understandable with an on-prem Exchange server.

If you enter that URL in a browser, you should be prompted for your Exchange credentials.

Learn how to troubleshoot Exchange Global Address List problems with this compilation of expert answers to frequently asked questions.

Whether you're having trouble migrating or synchronizing your GAL or need to know how to modify, hide or remove GAL information, you'll find help here.

In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.

–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.

It appears that a mailbox exists that can be logged into via Outlook Web Access, but no email address is defined.

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However, it becomes available only after maintenance tasks are completed on the Exchange server (usually around AM PST).Most likely, this problem is not related to licensing.First, I would suggest that you check your default recipient policy.After discovering a DC with the GAL, it appears that Outlook never tries to query for GAL servers again. @dstranathan I think I'm getting closer to an answer.I assume it does this by searching for _ldap._loc SVR records in DNS or it does it via AD CAS Auto Discover foo that Im unaware of. Through this post, I found what looks to be the Offline Address Book .plist file here: /Users/isaachalvorson/Library/Group Containers/UBF8T346G9.

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